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Verified Pegasystems PEGACPDC25V1 Customized Lab Simulation Strictly Researched by Pegasystems Educational Trainers

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

Topic
Details

Topic 1

AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.

Topic 2

Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.

Topic 3

Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.

Topic 4

Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.

Topic 5

Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.

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PEGACPDC25V1 Real Exam | PEGACPDC25V1 Valid Test Blueprint

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q91-Q96):

NEW QUESTION # 91
Pega Customer Decision Hub enables organizations to make Next-Best decisions. To which type of a decision is Next-Best-Action applied?

A. Predicting the time of a machine failure
B. Determining how to optimize inventories
C. Determining if a borrower gets a loan
D. Optimizing supply chain management

Answer: C

Explanation:
Next-Best-Action is a type of decision that involves selecting and prioritizing the most appropriate proposition for each customer at any given moment. Next-Best-Action can be applied to decisions that require customer-centricity, personalization, and contextualization. Determining if a borrower gets a loan is an example of such a decision, as it depends on the customer's attributes, behaviors, preferences, and needs. The other options are examples of decisions that are not related to customer interactions, but rather to operational or analytical processes. Verified References: [Pega Decisioning Consultant | Pega Academy]

NEW QUESTION # 92
MyCo, a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its premium customers. As the bank has financial targets to meet, the business decides to boost the MyFone 14 Pro offer.
As a decisioning architect, how can you ensure that the MyFone 14 Pro offer is prioritized over other offers?

A. Increase the starting propensity of the MyFone 14 Pro offer.
B. Increase the business weight of the MyFone 14 Pro offer.
C. Increase the context weight of the MyFone 14 Pro offer.
D. Increase the business value of the MyFone 14 Pro offer.

Answer: B

Explanation:
The business weight is a parameter that allows you to manually adjust the priority of an offer based on your business objectives and preferences. The business weight is multiplied by the business value and the propensity to calculate the final priority score of an offer. A higher business weight means a higher priority score, making the offer more likely to be selected and presented to the customer. Therefore, if you want to boost an offer, you can increase its business weight. Verified References: Pega Decisioning Consultant | Pega Academy

NEW QUESTION # 93
U+ Bank, a retail bank, introduced a new mortgage refinance offer in the eastern region of the country. They want to advertise this offer on their website by using a banner, targeting the customers who live in that area.
What do you configure in Next-Best-Action Designer to implement this requirement?

A. Applicability rules
B. A prioritization formula
C. A customer segment
D. An audience

Answer: A

NEW QUESTION # 94
As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

Answer:

Explanation:

NEW QUESTION # 95
As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

Answer:

Explanation:

Explanation:
A screenshot of a survey AI-generated content may be incorrect.

NEW QUESTION # 96
......

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